Applicable Web Sites. This copyright, terms of use and privacy statement covers the following sites owned or operated by Utkaduck Design:

Utkaduck Design
Incident Report Software
Lights of the Valley
Dourov dot com
HTCIA Training

For more information contact:
info@utkaduck.com

Utkaduck Design
PO Box 1112
Livermore, CA 94551-1112

V 925/443-UTKA (8852)
F 925/443-DUCK (3825)

Attention. Please read the copyright, terms of use and privacy information presented below carefully before using (including downloading any information from) this Web site. Use of this Web site indicates that you accept these terms. If you do not accept these terms, do not use this Web site.

Information and Accuracy. While Utkaduck Design attempts to convey accurate and current information on this site, the information provided on this site may contain typographical or technical errors. You are advised to confirm the accuracy of any information presented at this site before relying on it in any way. INFORMATION ON THIS WEB SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Products and Services. Information in this document and Utkaduck Design products and/or services may be changed or updated without notice. Some products and services may only be available in the United States and its territories. 

No Liability. IN NO EVENT WILL Utkaduck Design BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL OR OTHER CONSEQUENTIAL DAMAGES ARISING DIRECTLY OR INDIRECTLY FROM ANY USE OF THIS WEB SITE, EVEN IF Utkaduck Design IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Trademarks. Utkaduck Design, Inc., the Utkaduck Design logo, and other names, logos, icons and other marks identifying Utkaduck Design, Inc., products and services referenced herein are trademarks of Utkaduck Design and may not be used without the prior written permission of Utkaduck Design. Certain service agreements permit merchants and others to use certain of the trademarks for limited purposes. All other product or company names referred to herein are trademarks of the respective owners.

Copyright Notice. This web site is subject to the protection of the copyright laws of the United States and other countries. You may not reproduce any part of Utkaduck Design's web site without the prior written permission of Utkaduck Design. Products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders.

Use of Utkaduck Design Services and Software. Utkaduck Design SOFTWARE AND SERVICES MAY ONLY BE USED FOR LAWFUL PURPOSES. If any Utkaduck Design software or service is used in violation of any law or regulation or in a manner that may cause Utkaduck Design to be subject to investigation, prosecution or legal action, Utkaduck Design may exercise its rights under the appropriate service agreement and/or software licenses to terminate service. Users of Utkaduck Design services and/or software accept the risk that their service may be interrupted if legal challenges arise as to their use of the service.

Data Collection. We make every effort to honor the preferences of our Web site users concerning the collection and use of personally identifiable information. In general, when you visit our family of Web sites & access information, you will remain anonymous. We limit the information we collect from you to only what we need to conduct business and to offer products and services that you might be interested in. If you elect to engage in transaction opportunities on our Web sites, you will be asked to provide information necessary to facilitate transactions such as shipping address and payment instructions. When you place an order or make an offer to participate in a transaction opportunity, we will use your personally identifiable information to facilitate the transaction. We may also maintain transaction history information about our Web site users. In addition to information you provide, we may collect information about your use of our Web sites that will help us improve our online services, such as information regarding what pages you access on our sites, what URL you just came from and the URL you next go to, what browser you are using and your IP address. This type of information collection is an industry standard and the information collected will be used to analyze trends and statistics and monitor link usage.

Data Security. We use industry standard efforts to safeguard the confidentiality of your personally identifiable information. Unfortunately, it is impossible to absolutely guarantee the security of data transmission over the Internet or any wireless network. Therefore, although we take reasonable measures to protect your information, we cannot ensure the security of any information you transmit to us or from online services and you do so at your own risk. Once we receive your transmission, we will use industry standard efforts to ensure its security on our systems. All credit card transactions on our Web sites are via a secure connection which encrypts all data between your browser and our server during the credit card transaction process.

Cookies. We use cookies on some portions of our Web sites. A cookie is an identifier that is sent to your browser from a web server and stored on your computer. Cookies enable us to provide you with a better experience by allowing us to understand what areas of the Web site are of interest to our visitors. We may also use cookies when you register to use one of our web-based services. In this situation, a cookie will store useful information that enables our Web site to remember you when you return to visit us. We can only read cookies from our own Web sites. We do not link the information collected through cookies to any personally identifiable information provided by users. Cookies do not contain any information that is, in itself, personally identifying. If you choose to disable cookies in your browser, you can still access most of our Web sites and services.

Comments. Any comments or materials sent to Utkaduck Design regarding this Web site or any other Web site owned or operated by Utkaduck Design may be used by us without liability and for any purpose without compensation or attribution to the sender. Utkaduck Design may reproduce, use, disclose, exhibit, display, transform, create derivative works and distribute such content or materials to others without limitation.

Quality. Because you deserve the highest quality products and services we can offer, we use secure server technology to keep information about our business relationship with you private, complete, accurate, and up-to-date. In addition, our employees are dedicated to the highest standards of service integrity.

Employee Responsibility. We provide protection against unauthorized disclosure of the information you share with us. We limit employee access to our customer files only to those with a need to know. We also educate our employees about their responsibility to protect your privacy.

Links to other Sites. Information Utkaduck Design publishes on the World Wide Web may contain links to other sites. Utkaduck Design makes no representations whatsoever about any other web site that you may access through this site. Unless expressly stated in writing, Utkaduck Design does not endorse the products or services offered by any company or person linked to this site nor is Utkaduck Design responsible for any software or the content of any information published on the site of any other party. You should take precautions when downloading files from sites to protect your computer software and data from viruses and other destructive programs. Through our web pages, you may connect to third parties' web sites via hyperlinks, and the connections may or may not be obvious. We are not responsible for the collection, use, maintenance, sharing, or disclosure of data and information by such third parties. We encourage our users to be aware of the varied privacy policies of web sites that they visit.

Users Under 13. This Web site is not directed at children under the age of 13. If you are younger than 13, please do not provide any personally identifiable information in connection with your use of the Web site.

Changes to this Privacy Policy. Due to changing technological and marketing demands, we must reserve the right to change our policies regarding the privacy of your personally identifiable information in the future. If that happens, we will endeavor to promptly update this Privacy Policy. We may also attempt to provide a message to our customers whose e-mail addresses we have, in conformity with this Privacy Policy, advising of any such change(s). Your continued use of the web site following changes to this policy will indicate that you accept the changes.

We do not sell or rent our customers' information
to any outside company or organization.